Terms of Service for realtyfrontdesk.com
These Terms of Service govern your access to and use of realtyfrontdesk.com (the “Service”). By accessing or using the Service, you agree to these Terms.
1. Service Overview
realtyfrontdesk.com provides AI voice and SMS receptionist services, lead qualification workflows, appointment scheduling, and related analytics tools for real estate professionals.
2. Account Registration
- You must provide accurate, complete information when creating an account.
- You are responsible for maintaining the security of your credentials.
- You must promptly notify us of any unauthorized access or security issues.
3. Acceptable Use
- Do not use the Service to violate applicable laws or third-party rights.
- Do not upload malicious code, attempt to disrupt infrastructure, or reverse engineer the Service.
- You are responsible for ensuring proper consent for call recordings and SMS communications.
4. Customer Data & Privacy
You retain all rights to your customer data. We process data on your behalf to provide the Service and in accordance with our Privacy Policy. You are responsible for complying with applicable data protection laws (including GDPR) when collecting or uploading personal data.
5. Fees, Billing, and Cancellation
- Fees are described on the pricing page or in your order form.
- Subscriptions renew automatically until cancelled.
- You may cancel at any time; access continues until the end of the current billing period.
6. Intellectual Property
We own all rights in the Service, software, and branding. You receive a limited, non-exclusive, non-transferable license to use the Service during your subscription term.
7. Third-Party Services
The Service may integrate with third-party platforms (e.g., telephony providers, SMS gateways, or calendar systems). We are not responsible for third-party services or their availability.
8. Disclaimers
The Service is provided “as is” and “as available.” We do not warrant that the Service will be uninterrupted or error-free, and we disclaim all implied warranties to the maximum extent permitted by law.
9. Limitation of Liability
To the maximum extent permitted by law, realtyfrontdesk.com will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill.
10. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
11. Changes to the Service or Terms
We may update the Service or these Terms from time to time. Material changes will be posted on this page and, where required, notified to you. Continued use after changes constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the jurisdiction where realtyfrontdesk.com is established, without regard to conflict of law principles.
13. Contact
Questions about these Terms? Contact us at hello@realtyfrontdesk.com.